A system that is too small works too hard. One that is badly installed costs more to run, cools unevenly and fails sooner. We start with the space and how it is used, then recommend equipment that can actually do the job.
Madalion has been designing, installing and maintaining air-conditioning since 2013. We work on domestic split units, commercial wall-mounted systems, rooftop units and larger industrial installations. We also service and repair systems installed by other contractors.
What is included
What we do
- 01
Design and equipment selection
We look at the space, the heat load and how it is used, then specify units and layouts that match the duty rather than the sales sheet.
- 02
Domestic split systems
Supply, installation, servicing and repair of split air-conditioners for homes and small premises.
- 03
Commercial and industrial systems
Wall-mounted, rooftop, package and larger condensing units for offices, shops, hotels, clinics and industrial buildings.
- 04
Ventilation
Supply and installation of ventilation equipment for industrial and commercial spaces where air movement is part of the job.
- 05
Servicing and maintenance
Filter and coil cleaning, refrigerant checks, electrical checks and agreed maintenance schedules that keep equipment performing.
- 06
Repairs and diagnostics
Fault finding, compressor and electrical repairs, and return-to-service work on systems that have stopped cooling or are cycling.
- 07
Equipment supply
Straightforward equipment sales, with the unit selection and installation support to go with it.

What it gives you
The outcome you are paying for
- Comfort that holds across the room, not just directly in front of the vent.
- Lower running costs when equipment is correctly sized, clean and properly charged.
- Fewer breakdowns through planned servicing instead of emergency repairs.
- A clear scope, a practical programme and a team that finishes the work.
Who it is for
Sites and clients we work with
- Homes and private clients
- Offices and commercial buildings
- Hotels and hospitality
- Shops, supermarkets and malls
- Clinics, medical centres and laboratories
- Schools and universities
- Factories and industrial facilities
Good to know
Questions we are often asked
Do you supply the equipment as well as install it?
Yes. We supply and install air-conditioning equipment, and we can advise on the right unit and capacity for the space. If you already have equipment, we can install, service or repair it instead.
Can you service a system installed by another company?
Yes. We attend to existing installations as well as new ones. We will assess the system, explain what we find and set out the work needed before we start.
How often should an air-conditioning system be serviced?
It depends on how heavily the system is used, the environment and the equipment. We agree a maintenance interval after seeing the site. Heavily used commercial systems usually need more frequent attention than domestic units.
Do you work outside Lusaka?
Our base is in Lusaka and we work with clients in Zambia. Send us the site location on WhatsApp and we will confirm availability and travel arrangements.
Do you handle vehicle air-conditioning?
Yes. Alongside domestic and commercial air-conditioning, we attend to car air-conditioning systems.




