This website is operated by Madalion Investments Ltd. This policy explains what information we handle when you visit the site or contact us, and what we do with it. It is written for the way this website actually works: there are no contact forms, accounts, payments or analytics on this site.
Who we are
Madalion Investments Ltd is a company established in Zambia, with its main location at Plot 11290, Off Mumbwa Road, Chinika Area, Lusaka, Zambia. For questions about this policy or your information, contact us at [email protected].
Information we handle
Information you give us
When you contact us by WhatsApp, phone or email, you may share your name, contact details, site address, information about your equipment or premises, photographs and other details about the work you want done. We handle that information so we can respond to your enquiry and, if you appoint us, carry out the work.
Technical information from your visit
Our hosting provider may process standard technical information such as your IP address, browser type, the pages requested and the time of the request. This is used for delivering the site, security and performance monitoring. We do not use it to build a profile of you or to identify individual visitors.
Information from third-party links
This site contains links to WhatsApp, email, telephone and map services. If you use those links, the relevant service handles your information under its own privacy policy. We do not control those services.
Cookies and tracking
This website does not set cookies for advertising or analytics. We do not use tracking pixels, advertising tags or third-party analytics tools. The fonts used on the site are served from the site itself rather than from a third-party font service.
If this changes in future, we will update this policy and, where required, ask for your consent before setting non-essential cookies.
How we use information
- To respond to enquiries, questions and requests for a quotation.
- To assess a site, plan work and deliver services you have asked for.
- To keep business records, invoices and maintenance information.
- To protect the website, our systems and our legal rights.
- To meet legal, tax and regulatory obligations that apply to us.
We rely on your consent when you choose to contact us, on the steps needed to enter into or perform a contract with you, and on our legitimate interests in running and protecting our business. Where we rely on consent, you can withdraw it at any time.
Sharing
We do not sell your information. We may share it with service providers who help us operate the website or communicate with you — for example our hosting provider, email provider or the messaging service you choose to use. We may also disclose information where required by law or to protect our legal rights.
Retention and security
We keep information only for as long as we need it for the purpose it was provided, including responding to your enquiry, delivering work and keeping necessary business records. We take reasonable technical and organisational measures to protect the information we hold, but no method of transmission or storage is completely secure.
Your rights
Subject to applicable law, including the Zambian Data Protection Act 2021, you may ask to access the personal information we hold about you, have it corrected or deleted, restrict or object to its use, or withdraw consent where we rely on it. To make a request, contact us at [email protected].
If you are not satisfied with how we have handled your information, you may contact the relevant Zambian data protection authority.
Children
This website is intended for business and adult audiences. It is not directed at children, and we do not knowingly collect information from children through the site.
Changes to this policy
We may update this policy when our website or the way we handle information changes. The date at the top of the page shows when it was last updated.
Contact
Madalion Investments Ltd
Plot 11290, Off Mumbwa Road, Chinika Area, Lusaka, Zambia
Email: [email protected]
Phone: +260 963 347 616